Hello:
Hardware: HP ProDesk
OS: Windows 10 Pro (Windows 10 22H2 OS.19045.3271)
All updates are installed
GoToMyPC version 2023.06.3786
It used to blank the monitor. Not anymore.
Any assistance or recommendations appreciated.
Hi @Alexander Thazh,
Do you recall installing any software updates or new software recently?
Hi Glenn:
Just Windows 10 updates only. No new software is installed.
Hi Abishek:
In Preferences >Security> under Security Features, Blank Out screen while connected option in enabled. ( this was working for more than 5 years.) Now it stopped working.
Note: I am the system administrator.
Any other thoughts?
Hi @Alexander Thazh,
Can you please check that the new screen blanking method is enabled?
Right-click the GoToMyPC icon in your system tray.